About CHI

Smarter Hospitality Solutions, Built for Hotels

Ceylon Hospitality Innovations (CHI) was started on a core belief that every hotel of every size should have access to world-class hotel solutions. This includes strategic and operational services designed to improve hotel performance and profitability.

100+
Properties Supported
Expert
Hospitality Team
Proven
Revenue Growth
Our Team

Experienced Team You Can Trust

The team at CHI brings hands-on experience across every important stage of hotel operations. This includes revenue management, distribution, technology, and financial management.

Our approach to your hotel solution comes from experience. We have managed daily operations, handled guest challenges, optimized pricing strategies, and accelerated hotel revenue growth across different hotels, property types and markets.

This operational background allows our team to understand exactly where your hotel loses revenue, where inefficiencies take place, and what truly drives the overall improvement of the level of performance in real-world conditions.

Our expertise includes:

  • Former Hotel Managers & Revenue Directors
  • Certified Hospitality Technology Implementation Specialists
  • OTA & Distribution Strategy Experts
  • 24/7 Global Support Capability
Industry Knowledge

Industry Knowledge Built for Hotel Success

The CHI team understands this procedure well that goes with hotels because they have worked with different types of Hotels, ranging from Resorts, Villas, Serviced Apartments, Boutique Properties, Hotel Management Companies, to Multi-Property Groups.

We are also aware that real success comes from combining industry expertise with the right systems, strategies, and operational execution.

This combined hospitality solution allows us to recommend and implement the best tool that delivers measurable business outcomes for your hotel and not just additional software or systems.

We focus on improving performance, increasing profitability, and simplifying hotel operations through a connected approach to hospitality management.

At CHI, our team brings deep, hands-on experience across every core function of hotel performance, including:

  • Hotel Operations
  • Revenue Management
  • Online Distribution
  • Guest Journey Optimization
  • Reservation Management
  • Hotel Financial Control
  • Hospitality Technology
Who do we serve?

Hospitality Solutions for Every Hotel Type

Whether your hotel is a start up or a growing hotel portfolio, CHI provides the expertise, technology, and managed services to help you improve the overall performance and drive the sustainable growth.

We work with:

Hotels
Resorts
Boutique Hotels
Villas & Villa Collections
Serviced Apartments
Hotel Management Companies
Multi-Property Groups

No matter the size of your operation, all our technical solutions can be customized according to your unique business goals, operational requirements, and revenue objectives.

From streamlining day-to-day operations and optimizing distribution to increasing direct bookings and improving financial visibility, we help hospitality businesses operate more efficiently and grow more profitably.